Privacy policy

PRIVACY POLICY

This Privacy Policy (hereinafter referred to as the “Policy”) defines the main rules and regulations for processing of personal data of EASY DEBT SERVICE UAB (hereinafter referred to as the “Company”) website visitors, and the rules and regulations for processing of personal data relating to debtor documents submitted to the Company via the Internet. We hereby inform that the Personal Data Controller shall be the Company, i.e.

EASY DEBT SERVICE UAB

Registration number 304406834

Registered address: Antano Tumėno 4, Vilnius

Telephone +370 618 38113

E-mail: info@easydebtservice.com

In the event of any issues related to the protection of your personal data, we recommend that you immediately contact the Company using the contact details above. The Company ensures the security of processed personal data.

This Policy may be updated. The Company shall publish an updated Policy on its website.

 

I. Processing of personal data upon request

When you contact the Company by filling out the inquiry fields on its website, by writing an email to the Company, by submitting requests to the Company through its social networking accounts, or in any other way, the Company manages the personal data you have submitted in order to process the requests received, ensure the quality of the services provided and, if necessary, fulfil various legal requirements and defend the Company’s interests. For these purposes, the Company shall manage your personal data on the basis of your consent, which shall be expressed by your active contacting of the Company.

When submitting a request, please observe at least minimum requirements for the protection of personal information insofar as this is not required for the purpose (i.e. to present a query, complaint, letter or request), and avoid providing excessive personal information about yourself and (or) other persons.

The usual period for the storage of these personal data submitted to the Company alongside the request is up to three (3) years. The storage period may depend on the content and nature of the personal data submitted to the Company, as well as other circumstances. If this is necessary to protect the rights and legitimate interests of the Company (or other persons and entities), for the proper administration of requests, complaint investigation or dispute resolution, or in other cases specified in the current legislation, your personal data may be stored for a longer period of time.

II. Processing of personal data upon the Company’s registration of a debt for its evaluation

Upon a creditor’s registration of a debt (i.e. after the creditor has submitted the debt related information and documents on the Company’s website in order to receive a commercial proposal for the Company’s services), the Company shall process the received personal data (including data of the creditor, the debtor and the person or entity assuring repayment of the debt) in order to properly evaluate this debt related information and provide a commercial proposal for further debt management (for example, regarding the cost of acquisition of the claim rights and (or) terms and conditions of other provided services).

The Company shall process the personal data received for debt evaluation on the following grounds: the Company shall process the creditor’s personal data on the basis of consent (which is expressed by the creditor’s active registration of the debt in the Company); the Company shall process personal data of debtors, persons or entities assuring repayment of the debt and other persons or entities linked with it on the basis of the Company’s legitimate interest (the Company has a legitimate interest in the proper assessment of the debt related information in order to provide the creditor with a commercial proposal for further debt management, for example, by acquiring the claim rights).

The Company may process the following personal data relating to the debt information and documents submitted to the Company: the creditor’s name, surname, date of birth, national identification number, telephone, e-mail, etc.; the debtor’s name, surname, date of birth, national identification number, address, e-mail, other contact details, information about the debt amount, basis for the occurrence of debt, fulfilment of contractual obligations, etc.; names, surnames, dates of birth, national identification numbers, addresses, other contact details of other persons or entities inseparably linked with the debt (for example, persons or entities assuring repayment of the debt), and other information related to the debt and its assurance.

The Company may receive additional information on the creditworthiness and financial situation of the debtor and (or) persons or entities assuring repayment of the debt, not only from the creditor but also from other legitimate sources of such information (for example, from Creditinfo Lietuva UAB, etc.).

The Company shall only process these personal data for the period necessary for the evaluation of information about the debt, submission of proposal and conclusion of a relevant transaction with the creditor (normally, the debt related information and documents submitted to the Company are evaluated in the course of up to two (2) weeks after their receipt). If the proposal submitted by the Company is not accepted by the creditor and no contract is signed between the creditor and the Company (for example, agreement on assignment of claim rights to the debtor), the Company shall stop processing the data relating to this debt, and shall destroy them.

 

III. Processing of personal data upon acquisition of claim rights to the debtor by the Company

After the Company has obtained the claim rights to the debtor from the original creditor (including, among other things, all information and documents relating to these claim rights obtained from the original creditor), the Company shall process personal data of debtors, persons or entities assuring repayment of the debt and (or) other persons or entities inseparably linked with such debt (for example, debtors’ employees, representatives, etc.), related to the administration of such acquired claim rights (debt contract). The purpose of processing of these personal data is the proper administration of the debt. The Company shall process personal data of the debtor and persons or entities assuring repayment of the debt on the basis of the contract. The Company shall process personal data of other persons or entities inseparably linked with the administration of this debt on the basis of the Company’s legitimate interest (i.e. the Company has a legitimate interest in the proper administration of the debt and protection of its interests by lawful means, if necessary).

The Company may process the following personal data relating to the claim rights (debt contracts) taken over by the Company: the debtor’s name, surname, date of birth, national identification number, address, e-mail, other contact details, information about the debt amount, basis for the occurrence of debt, fulfilment of contractual obligations, etc.; names, surnames, dates of birth, national identification numbers, addresses, e-mails, other contact details of persons or entities that assured repayment of the debt, and information about the basis and specifics of the debt repayment guarantee (for example, the amount of guarantee), etc.; names, surnames, dates of birth, national identification numbers, addresses, other contact details of other persons or entities inseparably linked with the debt, and other information related to the debt.

When administering contracts with debtors, the Company may receive additional information on the creditworthiness and financial situation of the debtor and persons or entities that assured repayment of the debt, not only from the original creditor but also from other legitimate sources of such information (for example, Creditinfo Lietuva UAB, PI Centre of Registers, and others).

The Company shall only process personal data relating to the administration of the claim rights (debt contracts) taken over by the Company as long as it is necessary for debt administration and recovery, unless the current legislation provides for longer periods of storage of certain documents or personal data. Upon completion of the debt management procedure, the Company shall cease managing personal data related to this debt, except in cases when the law obliges the Company to keep certain documents and (or) personal data.

IV. Processing of personal data after visiting the website

After you visit the Company’s website, the Company will be able to handle your IP address and other network data if you provide them. Such data shall be collected with the help of cookies and (or) similar technological solutions on the basis of user consent.

Cookies are small files sent to a used web browser and stored on your device. Cookies are transferred to your computer after your first visit to the Company’s website. Cookies were designed to ensure a convenient, secure website operation, and to analyse the habits of website visitors. This allows to better tailor the website to the needs of its visitors. Some types of cookies (for example, required and analytical cookies) are necessary for the proper functioning of the website, so if those are rejected, the website may not function properly.

EASY DEBT SERVICE UAB website does not use cookies.

You can control the use of cookies by changing your browser settings. For more useful information about cookies and ways to manage and remove them, visit http://www.allaboutcookies.org.

V. Recipients of personal data

When carrying out its activities, the Company may use certain service providers (for example, data storage service providers, software development and support companies, debt management companies, lawyers and other entities providing legal services, telecommunications service providers, other service providers) to whom your personal data may be transmitted. In all cases, your personal data may only be transferred to these service providers used by the Company at times and to the extent necessary for the provision of their respective services.

VI. Your rights as data subject

As a data subject, you shall have the following rights:

  • The right to familiarize yourself with your personal data and how they are processed. You shall be entitled to a confirmation that the Company indeed manages your personal data, and shall have the right to familiarize yourself with your processed personal data, data processing purposes, processed data and data recipient categories, data storage period, and data sources.
  • The right to demand correction of incorrect, inaccurate or incomplete data. If you believe that your personal information processed by the Company is incorrect or inaccurate, you shall be entitled to demand that the Company amend or correct such information.
  • Under certain circumstances specified in the current legislation (for example, when the processing of personal data is unlawful, the basis for data processing has disappeared, or in other cases), you shall have the right to request that the Company delete your personal data.
  • Under certain circumstances specified in the current legislation (for example, when the processing of personal data is unlawful, etc.), you shall have the right to request that the Company limit the processing of your personal data.
  • The right to demand transfer of your personal data to another data controller or direct provision of your personal data in a form that is convenient for you. In certain cases, you shall be entitled to transfer the data the Company processes by automated means upon obtaining your consent to another data controller.
  • The right to object the processing of your personal data if they are processed on the basis of a legitimate interest, except in the cases provided by law.
  • In cases where your personal data is processed on the basis of a separate consent, you shall have the right to withdraw your consent to the personal data processing at any time. In such case, the Company shall stop processing these personal data.

If you believe that your personal data are being processed illegally or your rights related to the personal data processing are violated, we recommend that you immediately contact the Company using the contact details provided herein. In all cases, you shall be entitled to file a complaint with the State Data Protection Inspectorate.

Do you have questions?
We will help You.